Inside Sales Representative - Family Service in Lakewood, WA at NorthStar Memorial Group

Date Posted: 8/1/2020

Job Snapshot

Job Description


How do you define a life of purpose?

At NorthStar, we know it’s never too late to find your calling.  Whether you’re entry-level, a seasoned professional, or considering a complete career change – all you need is the desire to truly make a difference in the lives of others. Limited sales experience? That’s okay. We’re more focused on hiring great communicators with a passion for helping people. We don’t hire resumes. We hire Promise Keepers & Peace-of-Mind Providers.

Ranked one of Selling Power’s Top 50 Companies to Sell For, we pride ourselves on providing sales careers that reward your passion for impacting the lives of others with the income potential to change yours. 

Success Profile

Full-Time                       Level: Entry                         Travel: No     

What do you need to be a successful Family Service Advisor at Northstar? Here are a few of the top traits we look for:

As a Sales Representative on Mountain View Memorial Park's Family Service team, you’ll help families and their loved ones create the ultimate celebration of life. With vision and compassion, you’ll provide the most meaningful and necessary gift anyone could receive – helping families plan for their future by creating a clear road map to having their wishes honored.   With more and more families electing to pre-plan and pre-pay their funeral and cemetery arrangements, you will see a long-term career ahead of you that will never be replaced by technology or automation. This is a people business and it always will be.

  • Maintain daily prospecting, follow up and meet standards of engagement with our families. 
  • Conduct comprehensive presentations to families to meet their needs. ensure that they are maximizing all steps in the sales and service processes.
  • Carefully  adhere to the location's rules and regulations.
  • Be detailed and accurate with documentation, including Interment Orders, Interment Verification Procedures, Property Cards, Quit claims and other required paperwork.
  • Be knowledgeable on inventory levels and possess full knowledge of location's lots, crypts, niches, etc.
  • Stay in compliance with all measured areas, including home visits, follow up calls, gaining referrals and proper use of company's software.
  • Utilize all software, ensuring proper documentation and keeping up with all training modules required. 
Requirements and Qualifications
  • 3+ years of sales experience
  • Knowledge of successful sales procedures/closing.
  • Professional communication skills
  • Proficient in Microsoft Suite 
  • Valid Driver's License

Want to stay informed about new job opportunities at NorthStar?  Join our Talent Network & receive alerts with new job opportunities that match your interests!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.


  1. Sales Representative Jobs
  2. Account Manager Jobs