Assistant Chapel Location Manager in Memphis, TN at NorthStar Memorial Group

Date Posted: 8/24/2019

Job Snapshot

  • Employee Type:
  • Location:
    Memphis, TN
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

At NorthStar Memorial Group, we choose collaboration over bureaucracy.  Here, everyone has a chance to lead.  We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities.  Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

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We are seeking an Assistant Chapel Location Manager for Memorial Park in Memphis, TN.  This position will be responsible for directing and leading funeral home operations including selecting, training, and motivating location staff to assure delivery of service is above and beyond client expectations. The successful candidate will have strong planning, organizational and time management skills, as well as, previous management experience.

  • Ensure facilities and equipment are clean, well maintained and in safe working order
  • Develop and maintain community connections to establish a community referral network
  • Plan events such as holiday events, state memorial days, visit community places (Churches, Hospitals, Nursing Homes or Community Centers)
  • Continue development of business acumen by reading trade publications and books to improve skills
  • Ensure sales counselors are able to receive advice and leads for events
  • Plan market growth to include a comprehensive public relations program
  • Develop passive lead generation opportunities and marketing strategies such as advertising
  • Builds and maintains relations with local cemeteries and memorial grounds
  • Lead and develop a cooperative team environment that is respectful, communicative, accountable and service oriented
  • Monitor and assess performance of oneself, other individuals, or organizations to make improvements or take corrective action
  • Coordinate staff assistance with locations for services, visitations or identification viewings as business needs warrant
  • Maintain compliance for state board and county health inspections
  • Manage At-Need accounts receivables
  • Monitor and maintain proper merchandise inventory and supply levels as business needs warrant
  • Establish proper maintenance schedule for vehicles to ensure operational dependability and professional appearance
  • Regularly monitors office procedures to ensure all financial guidelines are being followed
Requirements and Qualifications
  • 2+ years of management or leadership experience, funeral profession preferred
  • Must posses active Funeral Director License, as required by State & local regulations
  • Excellent customer relations and actively looking for ways to help others
  • Professional communication and effective leadership skills


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